Last Updated: [05/13/2025]
This policy applies to every order shipped from within the United States. It explains our shipping process, charges, and delivery timelines in clear and straightforward language. By placing an order through ZayticaLLC, you agree to abide by this shipping policy.
Transit, Handling, Order Cut-Off Time, and Delivery Time
Transit Time: 5 to 7 Business Days (Monday to Friday)
Handling Time: 1 to 3 Business Days (Monday to Friday)
Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time
Delivery Time: Typically within 6 to 10 Business Days from the date of order
We aim to process and dispatch your orders as quickly as possible. However, delays can occur due to factors outside our control, such as weather conditions, shipping carrier delays, or public holidays.
Delivery Terms
We use reliable shipping partners such as FedEx to ensure timely and secure deliveries. Delivery services and charges may vary based on location, shipping cost, and specific customer delivery requests. We reserve the right to select the most suitable shipping service for your order.
Shipping Charges
To make shipping fair and transparent for our customers:
Flat Shipping Charge (Within the USA): $6.99 USD
Customer Responsibility for Wrong Orders
If a customer orders the wrong item or provides incorrect information:
The customer is responsible for the shipping cost to return the incorrect item.
The customer will also pay the shipping fee for sending out the correct item (if applicable).
We strongly recommend double-checking all order information before finalizing your purchase.
Incorrect Information Provided by the Customer
It is the customer’s responsibility to provide accurate and up-to-date information, including shipping address and contact details. ZayticaLLC is not liable for delays, non-delivery, or additional costs arising from incorrect information.
In case of wrong information leading to failed delivery:
Additional fees or extra processing time may be required to correct the issue.
Contact us immediately at support@zayticallc.com before the order is dispatched.
Change of Address
If you need to update your shipping address, notify us at support@zayticallc.com before your order is dispatched.
Once shipped, address changes are not possible, and:
The customer will bear the cost for re-shipping the order to the correct address.
Order Tracking System
Once your order is shipped, you will receive an email containing a tracking number and link to track your shipment. You can also use the Track Your Order feature available in the header or footer of our website to monitor your delivery status.
For any tracking issues, please contact us promptly.
Wrong Address
If an incorrect address is provided and the parcel cannot be delivered, it will be returned to our warehouse. In such cases:
The customer will be responsible for the cost of reshipping the order.
Refunds for undeliverable items will not include original shipping charges.
To avoid such issues, carefully review your address details before placing the order.
Orders can be canceled only if they have not yet been dispatched.
Cancellations
Once an order is shipped, it cannot be canceled.
For shipped orders, please refer to our Refund Policy for return and refund procedures.
To request a cancellation, email us as soon as possible at support@zayticallc.com.
Parcels Damaged During Transit
If your parcel arrives damaged:
If damage is visible upon arrival, refuse the delivery and report the issue to the courier immediately.
If the parcel was delivered in your absence and is found damaged, contact us within 48 hours at support@zayticallc.com with clear photos of the damage.
We will review the case and offer an appropriate solution, which may include a replacement or refund, depending on the situation.
Taxes
Applicable sales taxes are included in the listed product price and shipping fees, where required by law.
Contact Information
For questions or concerns about this Shipping Policy, please contact us:
Business Name: Zaticallc
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (307) 533-4201
Business Mail: support@zayticallc.com
Business Address: 30 N Gould St #6123, Sheridan WY 82801, United States
At ZayticaLLC, we are committed to providing a smooth and reliable shopping and delivery experience, ensuring complete customer satisfaction.